At Cards4agoodcause.com, our passion is great service.

• General

  Is there a minimum order?

  No. Every customer has different reasons for purchasing a product from Cards4agoodcause.com and we offer the most flexible personalized products out there to fit those needs.

  Are there any setup fees?

  No. Because what we do is for deserving Organizations who need the most return out of any of their fund drive. We have waived all setup fees.

  Do you use any printing or products from overseas?

  No. All of our products are printed and fulfilled in the USA.

  Does Cards4agoodcause.com obtain the rights to the content uploaded?

  Please be clearly advised that you retain any and all rights in and to any content that you upload through the Cards4agoodcause.com service or affiliated fundraising efforts. However, you do grant Cards4agoodcause.com a limited license, which enables us to create your products.

  Is there a price break for bulk orders?

  No. We currently do not offer any price breaks on bulk orders.

  What printing processes does Cards4agoodcause.com use?

  The products provided by Cards For a Good Cause are printed on digital xerographic output printing. Cards For a Good Cause manufactures production proofs and prints through digital xerography, and reserves the right in making minute file and color adjustments to obtain the best color quality and composite resolution with uploaded files.

  What type of paper is used for each product?

  Deck of photo playing cards – 12 pt. stock and poly coated
  99-piece photo puzzle – 24 pt. stock and poly coated
  Photo posters – 12 pt. stock and poly coated

  What does 12 pt. and 24 pt. mean?

  Pt. Mean point, which is the term used to indicate the thickness of cover papers. You will see cover papers commonly referred to as 8 pt., 10 pt., 12 pt., 14 pt. and 24 pt. Therefore 10 pt is thicker than 8 pt.

  12 pt. is a typical weight of a common playing card you would pick up at the store and 24 pt. is two times thicker than the playing card. The poly coated addition adds extra durability and weight to the paper as well.

  Why does my product prints look different from what I see on my monitor or home printer?

  As files vary from monitors (plasma, HD, CRT) and from desktop printers (HP, Cannon, etc.); we strive to make the digital xerographic prints Cards For a Good Cause produces as true to the uploaded file as possible.

  If you have any problems with your products printout please contact a customer service representative.

• Fundraising

  How do I get started on my fundraiser?

  Just fill out or online enrollment form and we will get you up and running in no time.

  How much money can I earn with a fundraiser from Cards4agoodcause.com?

  All up to you and your generous supporters. Our programs last indefinitely and when you decide to stop receiving or promoting is when the payments will stop rolling into your group. To get to the point– set your financial goal and we will help you try to reach it!

  How do I know when I've made a sale?

  We notify you via the email you signed up with of a sale when they come through.

  When do I receive the contributions from the Keepsakes orders?

  Every time one of your supporters orders, they will earn money for your Organization. We send checks or make deposits on a monthly basis for amounts over $25.00. We process payment within 15 - 20 days after our month-end close. We try to do it as fast as we can, but 15 - 20 days assures that all of the checks are processed on time. If your Organization earns less than $25.00 we hold that amount until you have reached the $25.00 level and then we process.

  What is a standard price for each product?

  Deck of photo playing cards – Our price is $8.95 per deck of cards. This adds $2.00 per deck sold to your funds. Also since shipping is non-variable of $4.95 per pack and $1.00 per additional deck sent to the same address the total for one deck is $14.95 to your contributors’ – which includes shipping.

  Personalized posters - Our price is $9.95 per poster. This adds $2.00 per poster sold to your funds. Shipping is the same as above which makes the total to your contributors $15.95

  12-month calendar - Our price is $11.95 per calendar. This adds $2.00 per calendar sold to your funds. Shipping is the same as above which makes the total to your contributors $17.95

  99-piece jigsaw puzzles - Our price is $13.95 per puzzle. This adds $2.00 per puzzle sold to your funds. Shipping is $4.95 per puzzle shipped (does not include the $1.00 per additional puzzle shipped to the same address) makes the total to your contributors $19.95.

  If the products are produced for a non-profit Organization, do I have to pay tax?

  Consult with your legal department or taxing authority to determine if the contribution is exempt or tax deductible.

  Why are you charging me taxes on my order?

  We have a physical presence in Texas, which all goods shipped within the state are subject to sales tax. Tax rates are based on the shipped to address.

  Do you offer design services?

  No. But we do have a list of approved vendors that can help you with your design needs. View them in our “Partners in the Cause” section.

  Do you offer marketing help to promote my fundraising efforts?

  Besides any questions on our documentation sent when your fundraiser has begun we do not directly handle your marketing efforts. However, with your creation of your Fundraising program we do have links to donate to your cause on our home page and donate page of our site. If you need further help we have a list of approved marketing vendors you may reach out to in our Partners in the Cause section of our site.

• Product Orders

  What is the return policy?

  All returns must be authorized by C4GC in writing. Unauthorized returns will be reshipped to the customer. Charges for freight and handling will be billed. Return request must be made with in 15 days or merchandise is not returnable.

  I am getting upload errors, what can I do?

  Please double check your files meet all of the upload parameters. You can view specific guidelines in the Image and File requirements section further down on this page. If you are meeting all of the criteria and you still are having problems please contact support.

  I have not received my order, what can I do?

  Let us know immediately if any of your orders have not been received in the 12-day timeframe. There could be problems with shipping or a process mistake. We will resolve them immediately by shipping out a new keepsake or tracking your product through the shipping channels.

  How do I change my order?

  If you notice a mistake in your order please contact our friendly support staff

  How long will it take for my order to be produced and shipped?

  Normal production time is 5 business days after order is submitted and paid for and 7 business days for shipping for a total of 12 business days.

• Shipping

  What are your shipping methods?

  Shipments are prepaid by Cards For a Good Cause and shipped by USPS. Customers may choose to pay the overnight airmail service provided by Federal Express and UPS.

  Do you ship internationally?

  Yes we do. Though we must stress that shipping times vary greatly overseas and extra fees for shipping internationally will occur. On a further note, we do not currently run internationally based fundraising efforts.

• Image and file requirements

  What are the image resolution guides for each product?

  The bigger the resolution, the better the image looks when printed. If your file exceeds the 4MB upload limit and you have tried to reduce the file size by other methods please contact a customer service representative to work out arrangements for an FTP transfer.

  What are the exact sizes for each keepsake?

  Deck of photo playing cards – Finished size: 2.125” x 3.125”

  99-piece photo puzzle – Finished size: 11 ½” x 9”

  Photo posters – Finished size: 13” x 19”

  My image isn’t cropping correctly on the preview pane. Can I specify how I want the photo to be on the final product?

  WIn the comment field indicate your needs and we will do our best to make your product exactly as you intend and how it previews in the ‘YOUR PHOTO’ section of the checkout. As a general rule, if no specific arrangement is made, our printing house will use their best judgment on which portion of your photo is the most important and frame the product accordingly.

  Can I use images I found on the internet?

  Unless the author of the work has explicitly stated that his work is "public domain" or that the copyright has expired because the work is very old, then you must assume it is not OK to upload images from the internet. Also the resolution of most images pulled straight from the web is too small to make a good print.

  Why does my file need to be at least 300DPI?

  The bigger the resolution, the better the image looks when printed. If your file exceeds the 4MB upload limit please contact a service representative to work out arrangements for an FTP transfer.

  What file formats do you accept for images?

  Please remember to save all image files in RGB color mode. We accept PNGs (This PNG format is our recommendation for image uploads for prints.) JPGs, and GIFs.

  The following formats generally have long upload times and are not currently supported by Cards4agoodcause.com: PSD, TIFF, BMP, EPS, AI.

  What does Bleed mean?

  Bleed is a printing term that refers to printing that goes beyond the edge of the sheet after trimming. The bleed is the part on the side of your document that gives the printer that small amount of space to move around paper and design inconsistencies.

  My file is above the 4MB Max file size. What are my options?

  Use an image editing software to decrease your file size or double check the export settings from your image viewing application to optimize your image to the printing specifications. If your file still exceeds the 4MB upload limit please contact a customer service representative to work out arrangements for an FTP transfer.